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computer troubleshooting help|Motorola SURFboard SB5101U DOCSIS 2.0 Cable Modem Reviews
By admin | October 24, 2011
The following are not relevant to the content of some computer troubleshooting help,but classicA burden of one’s choice is not felt. A friend is easier lost than found.Books and friends should be few but good. Your mind is like this water, my friend, when it is agitated, it becomes difficult to see, but if you allow it to settle, the answer becomes clear..Doing is better than saying.。！！
computer troubleshooting help|Motorola SURFboard SB5101U DOCSIS 2.0 Cable Modem
- Easy to Install, Activate, and Use.
- - All packaging products are made from recycled materials and Energy Star Compliant
- USB and Ethernet connectivity to help ensure compatibility with almost any PC or Mac network-ready system
- Supports up to 63 users (with additional networking hardware; not included)
- No telephone lines needed; always on, always connected
The SURFboard SB5101U Cable Modem DOCSIS 2.0 is designed for easy set-up via USB or Ethernet. Troubleshooting is a breeze too, thanks to front panel status indicator LEDs and an online diagnostics page. Compatible with Windows, Mac, more. Note: Ask your cable company if they support DOCSIS cable modems. DOCSIS (Data Over Cable Service Interface Specification) is the industry standard for cable-based Internet access service.
List Price: $ 79.99
Price: $ 42.00
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Topics: Computer Failure | 3 Comments »
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October 24th, 2011 at 2:05 pm
Great Buy!,
This modem was economical and very easy to install. I simply disconnected my old Comcast modem, connected my new Motorola Surfboard modem, and called Comcast to give them my MAC ID (located on the modem). Within five minutes I was connected to the internet with the same great speed!
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|October 24th, 2011 at 2:46 pm
Comcast won’t activate! EDIT: Use Chat Support to Activate!,
After being placed on hold for 10 minutes with technical support, I was informed that Comcast wouldn’t activate it because I didn’t buy it from an “authorized retailer”. The interesting part is that Best Buy is the ONLY authorized retailer. I asked the tech support rep if it’s an issue of trust with the Motorola brand (counterfeiting, shoddy equipment, etc…) and he just towed the company line and said, “sir, I’m sorry, but you need to purchase this from Best Buy and not Amazon.com”. I was flabbergasted.
As of the writing of this review, Best Buy is offering this same modem for $30 more than Amazon, and Comcast just raised their modem rental fees from $5 to $6.61 in my area. I can’t help but wonder what kind of profit sharing setup they’ve got behind the scenes. This feels like marketplace manipulation, collusion, or some other anti-trust lawsuit waiting to happen.
I’ll probably try to call back in another day or two and claim that I bought it from Best Buy. Maybe I caught a tech support rep on a bad day. If not, this modem is getting returned. I just wish Comcast didn’t have a monopoly over my cable/internet service — I’d drop them in a heartbeat.
EDIT: As posted below, I was able to successfully activate the modem via Comcast’s Online Chat Support.
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|October 24th, 2011 at 3:36 pm
Plug-and-Play easy, Energy Star rated Power Adaptor,
Works great. Easy, hassle-free setup, no software install required, just connect the cables, call your cable company to register the modem over the phone and you’re done.
This is the only Energy Star rated cable modem I could find. Power adaptor is compact and electronic–not a brick– so it doesn’t get hot or waste energy.
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