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    My Avast or Kaspersky Antivirus cannot heal the Trojan Horse virus in my computer. What do I do?

    By admin | September 27, 2010

    Hi,I did the following:

    Q&A: My Avast or Kaspersky Antivirus cannot heal the Trojan Horse virus in my computer. What do I do?

    9 My Avast or Kaspersky Antivirus cannot heal the Trojan Horse virus in my computer. What do I do?
    Rainy:The pictures have nothing to do with the content!!
    I recently formated the whole computer becoz of a virus and so formatting is not an option.


    The answer in the following:

    Answer by Safe Mode
    Trojans are replicators.They take advantage of system restore points to re produce,this is why your antivirus can’t get rid of it.Just turn off system restore temporarily to purge all restore points,scan and clean and after restart you can turn system restore back on.

    Answer by PAUL V
    If you formated th Drive and reinstalled your O/S then the virus must be coming from something else USB pen etc,

    Answer by Brian F
    Try combofix from http://download.bleepingcomputer.com/sUBs/ComboFix.exe followed up by MalwareBytes Anti-Malware from http://malwarebytes.org

    Make sure your system is 100% up-to-date on it’s security patches from microsoft.

    Stop downloading stuff with viruses. You can not expect ANY anti-virus to catch 100% of the viruses out there. Use common sense, ifyou download something from limewire, torrents etc. and it says you need a special player, it’s a virus. If it says you need to download a special codec, don’t be stupid, just delete the download.

    Answer by Tom
    It depends on the virus, can you post what the name of it is so we can try to assist.

    Answer by No 666
    I think it’s foolish to reformat a PC over a virus. You can not have two anti-virus program on the same PC.Disable one and uninstall it.You said you have a trojan but didn’t say what the symptoms were.If it’s slow or freezing up,then it’s because of the two anti-virus conflicting. Any way…..Go to CNET at http://www.downloads.com and get:
    1 Avast Virus Removal Tool
    2 McAfee Avert Stinger
    3 Symantec W32.Downadup Removal Tool
    4. CWShredder

    these are small programs (4.5 mb for all 4).use them to scan your PC

    Also if you have Windows,use the MMSRT.
    go to start
    then to run
    type MRT in searchbar
    click OK
    choose longest scan and run the program

    Answer by i♥u2
    Try this freeware.

    Norman Malware Cleaner is a Norman program utility that may be used to detect and remove
    more than 2,000,000 malwares.

    http://www.norman.com/Virus/Virus_removal_tools/24789/

    No registration required.

    Answer by Don
    1)never have two antivirus running at the same time they can conflict with each other…to remove it from start up click on the following start/run type in msconfig/ok/then click startup/uncheck the the item you want removed/click apply then ok and restart your machine when asked 2)Here is a list of free online virus scans Safety.Live.com (That one is Microsoft’s) Symantec.com Housecall.TrendMicro.com Comodo.com…besure to turn off onboard antivirus before starting online scanner

    Answer by -G-
    Manually delete it

    Add your own answer in the comments!
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    Topics: Computer Virus | No Comments »

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